MCI BPO , a global leader in business process outsourcing and customer experience solutions, announced the acquisition of EastWest BPO & Technologies based in Pampanga province.
EastWest, headquartered in San Fernando, Pampanga, delivers customer service, back-office and sales support. Anthony Marlowe, chief executive of MCI, said the acquisition of EastWest BPO & Technologies is a key step for MCI in expanding its offshore CX BPO contact center solutions. “After almost two decades as one of the fastest growing onshore tech-enabled call center BPO service providers, we’ve spent the past few years heavily focused on more of what our clients want; technology and high quality nearshore/offshore cost arbitrage.
Ireland Ireland Latest News, Ireland Ireland Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Source: MlaStandard - 🏆 20. / 55 Read more »