The role of the Business Analyst is to ensure the smooth and effective running the Intermediary Support and Compliance business systems and applications, related processes, and integration points with other systems and applications. The role is also responsible to reduce and prevent any business risks associated with the use of system and to manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified or suggested.
Identify opportunities where new technology; digital developments and/or automation can be value adding. Make recommendations for the enhancement or replacement of existing applications used with modern, practical, cost-effective solutions.
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