Three Essential Leadership Strategies From Lyft's Chief Business Officer

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Top tips on how to build and lead a team from Lyft's outgoing Chief Business Officer.

David Baga, Lyft’s outgoing Chief Business Officer, is no stranger to building teams. At both Lyft and Rocket Lawyer—where he served as the Chief Revenue Officer—Baga grew the sales teams from one person to a team of over 100, high-performing employees.

Baga also believes it’s imperative to find people who are comfortable with ambiguity. With anything new, there are a lot of constantly moving parts and unknowns. The employees you hire need to be able to walk through doubt and uncertainty. While coaching may be his main leadership style, Baga believes that good leadership is not about one single philosophy. It requires building a cumulative knowledge base to draw upon. Baga is always observing the leaders around him—like Hilarie Koplow-McAdams and David Bonnette, who he worked with at Oracle, and Lyft’s co-founder and President John Zimmer.

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