Drugstores tinker with new looks as their usual way of doing business faces challenges

A customer browses an aisle at a Walgreens pharmacy store in Deerfield, Ill., Thursday, July 25, 2024. America's drugstores are testing smaller locations and making bigger bets on health care as they adjust to customers who need them less for convenience.

found that urban neighborhoods that are majority Black and Latino have fewer pharmacies per capita than white majority neighborhoods. The company also has opened about 100 mini drugstores focused on health and wellness and featuring store-brand merchandise. Walgreens started testing these stores in 2019 and plans to add more this year.

But there are no magazines and only small selections of greeting cards and beauty products at the store, which is closed on Sundays and sits about a half mile from a vacant Walgreens. CVS Health says it is putting the clinics in areas that need primary care. It is targeting big cities like Chicago, New York and Dallas with its initial rollout.

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Drugstores tinker with new looks as their usual way of doing business faces challengesAmerica’s drugstores are testing smaller locations and more ways to offer care as more store closings loom.
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Drugstores tinker with new looks as their usual way of doing business faces challengesAmerica’s drugstores are testing smaller locations and more ways to offer care as more store closings loom. As these experiments play out, customers may see Walgreens stores that are one-fourth the size of a regular location. Or CVS drugstores with an entire primary clinic stuffed inside.
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Drugstores tinker with new looks as their usual way of doing business faces challengesAmerica’s drugstores are testing smaller locations and more ways to offer care as more store closings loom.
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