Hanging out at Starbucks will cost you as company reverses its open-door policy

Business समाचार

Hanging out at Starbucks will cost you as company reverses its open-door policy
Consumer

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something.

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Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct – which will be posted in all company-owned North American stores – also bans discrimination or harassment, consumption of outside alcohol, smoking, vaping, drug use and panhandling.

“We want everyone to feel welcome and comfortable in our stores,” Anderson said. “By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.” The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting. The individual store had a policy of asking non-paying customers to leave, and the men hadn't bought anything. But the arrest, which was caught on video, was a major embarrassment for the company.At the time, Starbucks Chairman Howard Schultz said he didn’t want people to feel “less than” if they were refused access.

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