Half of a group of office workers recently surveyed say they're worried their companies are not letting them know about how AI will be implemented in the workplace, aThe research, commissioned by software development platform Zokri and conducted by market research agency Savanta, surveyed 2,011 office workers across the US and UK in April 2023. It found that 50% of workers think they're being kept in the dark about how AI is going to be used in their organization.
Over two-thirds of those workers said they expect AI use will increase at their company in the next year and 42% are concerned about the effect this might have on job security. 39% said they are concerned that it may result in the"death" of their industry altogether. But despite these worries, 69% of employees said a more clearly defined strategy for how AI is being used in their workplace would make them feel more positive about it, and could see it providing certain benefits like better talent recruitment.
"Many workers are feeling out of the loop when it comes to how AI is being implemented within their workspace, which is predominantly being driven by a lack of clear communication from leaders and an absence of strategy for AI adoption," Matt Roberts, co-founder of Zokri told Insider in an emailed statement.
He continued:"Without a clear understanding of how AI will impact their roles, employees are experiencing anxiety around job security and a fear of the unknown. As such, organizations risk alienating and squashing enthusiasm for AI within the company, something that's sure to impact how much of a success it will be for that organization."