Companies want to use AI tracking to make you better at your job

It might provide feedback on your client interactions and tell you how to seal the deal. Perhaps it could teach you how to reduce stress at work. Or maybe it could sense when you’re feeling isolated and help you reconnect with your colleagues.Some software providers and start-ups are banking on the former, promoting work tools that use data to combat burnout, reduce stress levels, and boost productivity and engagement.

“We’re used to a model where you need to suck up to the boss,” he said. “Now you need to suck up to the computer, the camera and the VR [virtual reality] headset.”With attitudes toward work undergoing a dramatic transformation, this series explores the impact of that shift on everything from the shape of the American workplace to the role work plays in our lives.Still, a third of workers would accept some monitoring in exchange for support in finding information, the Gartner survey showed.

detect when people enter “fight or flight” mode based on the pattern of a person’s heart rate, said Edward Beltran, CEO of Fierce. And it can integrate with workers’ calendars to help people identify the situation that may have led to elevated levels of stress. Steve Ozer, communications director for a chemical sales agent based in West Chester, Pa., said he believes there are certain instances when monitoring employees is legitimate — like for safety purposes. That said, too much monitoring can backfire.

the organization. Glue uses engagement benchmarks based on particular roles within each company to determine when employees may be feeling that way. It monitors communications on workplace apps such as Slack and Google Calendar as well as the HR system for information such as promotions and compensation. It also uses traditional employee surveys to bolster insights.

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