Consumers could chalk up a number of wins in 2024 after the Consumer Tribunal fined companies who did not adhere to the Consumer Protection Act millions of rands.
The Tribunal members were satisfied that the NCC proved that Braai Block contravened sections 23 and 26 of the Consumer Protection Act but did not agree that the restaurant contravened section 26. In addition, the Tribunal said that the contravention of sections 23 and 26 of the CPA is prohibited conduct.
Section 56 of the CPA deals with the implied warranty of quality and in the case of a used car, guarantees that the car adheres to the standards set in section 55. If this is not the case, you can return the car within six months after buying it and the dealer has to repair it, exchange it or give your money back.
Sandton Repo Cars was fined R100 000 and also ordered to refund a consumer the full purchase price of R459 900 for a 2018 Volkswagen TSI Golf-R for selling a defective car and refusing to refund the consumer. Spares for Africa CC was fined R75 000 for installing the wrong engine in a car. It also had to refund the consumer R5 000 that he paid upfront.