In a statement on Sunday, the EFF said that it had written to Clicks with “direct demands in order to remedy their racist act” and had given it 24 hours to respond. The EFF said it was not satisfied by the company’s response, calling it condescending and lacking in remorse.
The EFF said the company needed to close for five days because, it claimed, the apology it issued was not genuine. In response, Clicks said in a statement to TimesLIVE that they could not close their stores as they provided"much-needed healthcare service to South Africans". "Contingency plans have been put in place to ensure the safety of both customers and staff," the company said."Clicks has taken full accountability and apologised unreservedly for the advertisement published on its website and has taken immediate action to address all concerns."