during the height of the coronavirus pandemic. The bank also reported that the percentage of customers who are digitally active was above the three-quarters mark, standing at 76% as of August 31, 2020—ticking down just one percentage point from 77% as of May 31.
The bank's plans to reduce its branch footprint will mean the closure of 400 branches by early next year. "While physical branches and personal interactions will always be important, [the bank needs] fewer branches today than [it] did even a few years ago," said CEO Terry Dolan on U.S. Bank's Q3 earnings call.
In the past 18 months, the bank has closed about 10% of its branches, and the closure of an additional 15% of branches will be locations that were temporarily shuttered by the coronavirus pandemic—a fact that could help blunt potential adverse effects on customer experience. The cuts will leave U.S.
Together, these metrics reflect the pandemic-induced shift to digital banking, which raises the question of what the branch's role will be if these newly acquired habits become permanent. U.S. Bank seems to envision them as customer service hubs, and has begun remodeling branches for that transition, placing emphasis on financial advice and making transactions secondary—for example, by doing away with teller lines.
Abbiamo riassunto questa notizia in modo che tu possa leggerla velocemente. Se sei interessato alla notizia puoi leggere il testo completo qui. Leggi di più:
Italia Ultime Notizie, Italia Notizie
Similar News:Puoi anche leggere notizie simili a questa che abbiamo raccolto da altre fonti di notizie.
MoneyGram's COO took us inside the company's digital transformation - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web.
Fonte: BusinessInsider - 🏆 729. / 51 Leggi di più »
Billion Dollar Loser book: Inside WeWork CEO Adam Neumann's Summer Camp - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web. reeveswiedeman Poca bebida. reeveswiedeman I remember working in the building and hearing about the quote when the campers returned, from Rebekah Neumann 'A big part of being a woman is to help men manifest their calling in life.'
Fonte: BusinessInsider - 🏆 729. / 51 Leggi di più »
An Inside Look At This CEO’s Refreshing Way Of Doing Business In The Beverage IndustryFor Certified Holistic Educator, Raw Food Chef, Plant-Based Nutritionist, and Founder of organic juice brand Garden of Flavor Lisa Reed, it’s all about the juice.
Fonte: Forbes - 🏆 394. / 53 Leggi di più »
How to plan and host a successful virtual event for your business - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web. AmericanExpress Check it out! Do You Want To Create 3d Amazing Video Intro Logo Animation Video In $5 ? Contact Me : LogoAnimation MadeOnFiverr Top Logo Animation Best Logo Animation
Fonte: BusinessInsider - 🏆 729. / 51 Leggi di più »
Intel stock price target lowered by Bank of America on earning slump - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web.
Fonte: BusinessInsider - 🏆 729. / 51 Leggi di più »
Where to keep money I won't spend for 2 years, according to experts - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web.
Fonte: BusinessInsider - 🏆 729. / 51 Leggi di più »