, or that bruised egos and hurt feelings are a necessary cost to changing the world.
And she should know: A former Priceline executive and CEO of Ozon, Russia's version of Amazon, Gavet wrote a book on corporate empathy, "," published last Tuesday. Plenty of tech companies, she said, work hard to take care of their employees — and plenty have empathetic people working for them. None of that is enough, she argued: "It has to include your customers, and it has to include your local community and your community at large.
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Inc The best solution is don't bother with empathy. Focus on profit instead, unless you like being a six-figure nobody.
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