Some customers of the bank have said they are unable to view or access money deposited into their accounts. In social media posts, some have said they were charged overdraft fees or cannot make payroll for their small businesses after money went missing from their accounts. Wells Fargo confirmed on Friday that the issue, which began on Thursday, is still ongoing. “A limited number of customers could not see recent deposit transactions on their accounts.
For those with a linked savings account at Wells Fargo, McBride advises transferring money from that account to cover any payments in the short term. “These tend to be short-lived issues. Inconvenient, but short-lived,” McBride said. After the technical glitch is resolved and money in your account is restored, McBride stressed it is essential to be “proactive” about pursuing refunds for any overdraft fees that might have been incurred.