Practical approach with interactive exercises conducted with your peers working through scenarios together and role plays will help you navigate the complex world of business etiquette and protocol. Contributions from delegates will also add richness and relevance to the discussion.Masterclass starts from 8.30 am and ends at 3.
30 pm, with breaks for refreshments and lunchEtiquette and protocol – definitions and characteristics revisitedIntricacies of precedence and diplomatic protocolUnderstand the South African Table of Precedence - Introductions, arrival, welcome and departure management - Signing ceremoniesForms of address on envelopes and invitationsIdentifying body language in the local and global arenaIntroduce him-herself...
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