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Jetblue NY to LA flight review: service key to customer satisfaction - Business Insider

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I flew cross-country from New York to Los Angeles with Jetblue and saw why the airline has such high customer satisfaction ratings

So on a recent cross-country flight from New York to Los Angeles, I flew economy class on Jetblue. Here's what it was like.

I took a rideshare to JFK airport in New York City. Jetblue's check-in process is smooth and fairly automated.All economy passengers get one free carry-on bag, and you can check-in online or via the app. If you don't have any checked bags, you can zoom straight to security.I like to spend as little time as possible at airports, so I arrived at my gate as my plane was boarding. All I had to do was scan the boarding pass on my phone.

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Flying tube thru the sky....200 people on board .... my free wifi is slow... 🤦🏾‍♀️

She's not in 25F (which is a window on a JetBlue plane, not a middle). She's in row 15. She should probably check her photos of the flight before posting. Just sayin'.

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