Traditionally most midsize businesses focus primarily on retaining the experience and talents of their existing workforce. However, equally important is hiring new talent who will drive the company forward in an agile manner, responding to change and doing things differently to ensure future success.
As the talent environment becomes more competitive, each stage of the team member’s journey must be meaningful, strategic, and future minded. HR leaders must cater to a multi-generational talent pool that has a wide variety of expectations and mindsets shaped by ever-changing consumer trends, digitally-enabled behaviors, and social norms.
When brought together, these data points can provide insights that empowers business leaders to influence what happens next, understand formerly invisible gaps in processes and experiences, and drive meaningful improvement. Businesses that prioritize the connection between experiences and operations are the ones that understand why specific issues arise and how to resolve them proactively.