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Business Process Outsourcing sector creating jobs for school leavers

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With a fresh batch of fervent school leavers now recovered from their celebrations and getting down to the serious business of starting careers in the new year, all eyes are on the industries that offer ease of access to those with Grade 12 certificates.

Business Process Outsourcing is one such industry, having seen significant growth over recent years .

Boomerang chief executive officer Rob Joubert said: “In investing in the expansion, we are showing our confidence in the South African value proposition, in that we can offer world class contact centre services. At the launch late last year, Cape Town mayor Dan Plato said: “Job creation in Cape Town and in South Africa is a very serious and a very important issue. The call centre industry in Cape Town and South Africa, but specifically in the Western Cape, has showed huge growth.”Accompanying Plato was Councillor James Vos, the member of the mayoral committee for economic opportunities.

Last year Boomerang did its part in mentoring skills. This included hosting 50 unemployed young people in an experimental six-month learning programme and training 23 employees through a 12-week leadership development course.

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