Korean Air not offering refunds to South Korea due to coronavirus - Business Insider

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Korean Air is not offering refunds on flights to South Korea as customers desperately try to cancel trips because of coronavirus

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Details of the routes and flights of the Korean Air flight attendant who was infected with the coronavirus have not bee released. "hi are you gonna cancel flights and refund ??? my mom wants to cancel but i think the 100usd cancellation fee is ridiculous considering that this is an unforeseen circumstance that she has no control over." tweeted another.

 

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Can we doing something about this about not being fair for Korean airline if they cannot give me the service Shouldn’t there be full refund

I dont understand how KoreanAir_KE is operated via Delta for their flights TO korea. DELTA is waiving the cancellation fees. Why is koreanair NOT? Next time i'll know to NEVER buy my flights thru KoreanAir_KE If the plane they are using is Delta.

I have a flight Mar 13 from Chicago via Seoul to Hanoi and they switched Hanoi to Ho Chi mInH (700 miles away) with no option for me to cancel or do anything. Customer service lines down, onlise self serve disable. Where's quality assurance on this? KoreanAir_KE I want a refund

All other airlines would give full refund to the customers except for Korean air, it’s like they send us to die, very very morally irresponsible and never ever fly with them again

Totally agree that they don’t care about their customers at all, very much so morally irresponsible, never ever fly with them again! It’s like they’re sending you to die! Let sue them

I need my refund so I can buy or get a new flight without the lay over South Korea or China. Please please

qatarairways is doing that! They offer changes/refunds free of charge ONLY for those whose final destination is Doha. So I guess they don't care if their employees and the rest of the world are at risk of contagion.

They are playing us dirty especially when a crew member has the coronavirus and they had to shut down their ICN office KoreanAir_KE KoreanAir

That is Wrong. Boycott Korean airlines.

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