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Tesla downgraded the chips in some Model 3 vehicles because of coronavirus - Business Insider

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Tesla quietly downgraded the chips for some Model 3 vehicles because of coronavirus and owners are furious

Elon Musk at the opening ceremony for Tesla's China-made Model Y program in Shanghai, China January 7, 2020.Tesla Model 3 owners in China are angry after finding out the company quietly downgraded the chip inside their cars' computer to an older generation of hardware,The discovery was made after some customers noticed a mismatch between the part number printed on a sticker inside the car and the Model 3's information sheet.

Tesla apologized for the confusion and said supply chain problems caused by the coronavirus meant it was shipping units with the old chip.

"We are deeply sorry for the confusion we have caused to some Tesla owners," the company said in a statement on Chinese social media platform Weibo. It said it hadn't meant to mislead customers, and that the chip swap made "almost no difference" to driver experience or safety. Tesla also said it would provide free hardware upgrades to customers once production picks back up.

 

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