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Life after Zoom: Corporate travel agents plot safe return to business travel

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SYDNEY: Corporate travel agents are using the coronavirus-induced lull in bookings to work with companies on how to get their staff out of Zoom ...

FILE PHOTO: People wearing face masks are seen at Hongqiao International Airport in Shanghai, following the coronavirus disease outbreak, China May 21, 2020. REUTERS/Aly Song/File PhotoSYDNEY: Corporate travel agents are using the coronavirus-induced lull in bookings to work with companies on how to get their staff out of Zoom videoconferences and safely back in the air.

"I think it will be a gradual recovery in terms of that. People will maybe think 'Should I just do this via Zoom?' but the overall response is people will go back to travelling for meetings," the Sydney-based executive said. "There is pent-up demand," he said."I was visiting some customers and the key feedback I get is that we've got critical decisions building that I can never resolve over a video conference."

"It doesn't pick up to pre-COVID levels. It picks up to reasonable amounts in domestic and local regions."

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What's next for the travel industry?HOTEL businesses have been severely hit in the wake of Covid-19, as governments around the world have closed off their country borders in a bid to curb the rampant spread of the virus. A report by HVS, a consulting firm focused on the hospitality industry, said hotel occupancy decreased by an average of 27 per cent in March in Asia-Pacific alone. Read more at The Business Times.
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