The Best-Managed Companies of 2020—and How They Got That Way

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Microsoft unseated Amazon atop our annual Management Top 250 ranking of the best-managed companies. See which other companies lead the pack.

The technology giants that shape so much of our lives dominate in yet another way: They lead the pack of the country’s best-run companies.

In a year when the coronavirus pandemic has devastated large swaths of the U.S. economy and reconfigured the ways millions of Americans shop, work, communicate and learn, tech stalwarts have remained in the uppermost echelon of the Management Top 250, an annual ranking based on the principles of the late management guru Peter Drucker.

In the 2020 lineup, Microsoft Corp. unseated Amazon.com Inc. as No. 1 by performing consistently well across each of the five main components of the overall ranking compiled by researchers at Claremont Graduate University’s Drucker Institute: customer satisfaction, employee engagement and development, innovation, social responsibility and financial strength.

While their analysis captures data from the first few months of the pandemic, through the end of June, Drucker Institute researchers say the health crisis likely had a limited impact on their 2020 list. “What we’ve really noticed is that the companies that scored highest in our ranking last year seemed in the best shape to deal with the crisis,” says Rick Wartzman, head of the KH Moon Center for a Functioning Society, a part of the Drucker Institute.

Rivals in the cloud-computing market, Microsoft and Amazon have both benefited from the shift to remote work, as companies and employees embraced their products to adapt to office closures and social-distancing requirements aimed at curbing the spread of the coronavirus. But Amazon fell to No. 4 this year as Apple Inc. took the No. 2 spot, followed by International Business Machines Corp. Google parent Alphabet Inc. rounds out the tech-centric top five.

 

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Shame on all of you. I thought the WSJ held some level of prestige. I was clearly VERY WRONG.

WSJ journal has completely shamed itself with sexism and idiocy.

How about an apology wsj to Dr. Biden and all women for your vile and offensive misogynistic opinion piece you published? Shame on you. You lost so much credibility with women who read the WSJ across the US.

If you have unlimited money pouring in via overpriced capital raising , almost zero bonds, access to global workforce at cheap pay and controlling Congress, be in the woke industry, it is not that difficult. Time will tell how it will end.

In the 70's Epstein published a homophobic and racist piece. When his explicitly misogynistic & narrow viewed op-ed passed across the editor's desk did you really think in 2020 there would not be any backlash? Really Opinion, yes. Wise move, no. 🙄DrJillBiden

WTF W/ op-ed by JosephEpstein referring to our incoming FirstLady as “kiddo” asking her 2 “drop the DR”. “Conservatives” prefer the current TRAMP in the WH w/ nude pictures touching herself all over the net! GOPHypocrisy prefer the slut & slander the Dr! Religious Rt? BS

Really disgusted with your article. How could you provide a platform that diminishes, insults and discredits women in this way? Our PhD’s don’t count? Respond. You need to make a statement.

Dr. Jill Biden

That’s Dr. Jill Biden - assholes!

But, they should not be leading over Food Companies.

arrest Joe

Appleisnow1 M1公式チキン

horrible

Joe Epstein owes Dr. Jill Biden an apology

Now I see why no one really reads wsj any more

90% of news about covid and trump

Question for Joseph Espstein....from which University did you earn your PhD? Oh...thought so.....

opinion where is the apology to Dr. Biden?

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Okay, kiddo.

What an embarrassing article written by a man you should find equally embarrassing. Epstein is a misogynistic hack.

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