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Westfield woman says sprinkler company cost her thousands of dollars in repairs and water bills

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A sprinkler company's shoddy work cost a Westfield woman thousands of dollars in repairs and water bills. It wasn't until she contacted WRTV Investigates that she got some peace of mind and a check covering her costs.

WESTFIELD — Spring will be here soon, and for many of us, that means getting your yard spruced up with flowers and green grass.

Sue hired a plumber who found the irrigation job was “improperly done” and that the sprinkler company used the wrong fitting to connect the water line to the meter pit. She filed complaints with the Indiana Attorney General, the Better Business Bureau and she contacted WRTV Investigates with concerns about Green Lawn Underground Sprinklers.WRTV Investigates did some checking and found Green Lawn Underground Sprinklers currently has an alert from the Better Business Bureau.On March 11, 2021, BBB requested that the company respond to alleged pattern of complaint. As of June 30, 2021, the company has not responded to BBB requests.

“We will rent an apartment or an AirBnb while I'm up there and work out of there,” said Tverberg. “My trailer/truck I park at a storage place during the summer."“We actually started the business in 1997 with my brothers in Minnesota,” said Tverberg. “We expanded to Indianapolis in 2010.”"To be honest it has not been a roadblock for any of my business,” said Tverberg. “No one ever says ‘you know what Troy, your Better Business Bureau is an F.’ It's not important to me.

Tverberg runs the business with his family and says they’re working to resolve complaints and improve their BBB rating.

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