DENVER — ."This is the area over here where the building was going to go," said Bevel, pointing to a now overgrown spot beside his home."I've been planning and saving money for a long time."
Lane said her date for delivery kept getting pushed back, and she is still waiting. She said the company also tried to get out of the price lock she had in writing. On the BBB site, the company defends itself, responding to the complaints and blaming the pandemic and inflation, which is part of the reason it has kept its A+ rating despite the surge in complaints.
"We are disappointed to learn that at least one customer has chosen to sensationalize his views in the media but we can certainly understand his frustration with the challenges faced by the manufacturing industry at this time. Like most companies throughout the world, we have been unable to fully avoid the impact of the COVID pandemic and the effects it has had on material supply, sharply rising costs, inflation, and other aspects of production.