“As a medical aid that has been around for the past 117 years, we have experienced all the turbulence, change, and opportunities this industry has to offer. One fact that has remained true is that hasty decisions can be costly decisions for members.
It is also important to differentiate between medical scheme coverage and medical insurance that will not offer the same extent of cover. It is therefore recommended to contact the medical scheme or speak to an accredited adviser to assess your needs and advise you on the most suitable option for your needs before making a commitment.
Since consumers’ healthcare needs and personal circumstances differ, we’ve designed Medihelp’s product range to offer variety. At Medihelp, we’ve found that consistency in our offering and communication, maintaining the balance between price and benefits, easy-to-understand products, as well as uncomplicated messaging are key in attracting and retaining members.
Over the past year, Medihelp’s membership has experienced significant organic growth, and now sits at over 204 000 beneficiaries.
Medihelp is inspired to continue improving the Medihelp experience for all its stakeholders by the Ask Afrika Orange Index® rating and positive response to the changes we’ve implemented.
medihelpsa do you mind sharing the service accolades?
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