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Starbucks union organizers wanted credit-card tipping. Now they're being left out | CNN Business

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While a debate unfolds online about Starbucks’ new credit and debit card tipping option, some workers are frustrated — and it has nothing to do with the etiquette of tipping. Union organizers who asked for this new feature months ago are being left out.

It’s been about a year since the first Starbucks store voted to unionize, setting off a national movement. Early in the effort to unionize, organizers called for better pay and more input into how stores are run. They also wanted a better tipping option. “One of the first public demands that we made last fall, when our campaign launched, was for credit card tipping,” the Starbucks Workers United said in a statement to CNN.

Union stores don’t lose access to these options. But Starbucks\n \n only started rolling out the credit and debit card tipping system, which is now available nationally, in September. Tips grow thanks to new option Despite reports of a backlash to the new option, it seems card tipping has been generally well received. Nearly half of credit or debit card purchases have included a tip since the rollout, according to the Starbucks spokesperson.

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