There’s no other dampener on your fancy business class upgrade quite like a literal dampening.
The passenger had flown with Emirates a number of times before and had racked up a nice 108 000 miles to upgrade to business class for the long 13-hour leg from Dubai to Sydney. While Emirates was quick to express its “disappointment” on learning of the passenger’s subpar experience, the lady is completely annoyed at the lack of immediate action taken by the airline staff during and after the flight.
The point is, as the passenger points out, the situation would not have arisen had Emirates stopped serving alcohol to the man in question. Katie agreed:
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