Tesla Owner Speechless at Company's Response After Car Bursts Into Flames

At first, Malla thought his Tesla had suffered a flat tire. But then he saw smoke coming from the bottom of the vehicle. Soon it turned into a large conflagration which completely wrecked the car, with firefighters unable to save anything.Flame Broiled

Things got even weirder afterwards, when Malla contacted Tesla customer service multiple times but found it hard to get any help. Finally, he managed to make contact with a customer representative who "had an audacity to tell me to take my fully burned Tesla to the Tesla recommended servicing center," Malla"My car was fully salvaged and a total loss," Malla wrote. "How in the world am I going to do that? Phewww.

Malla's insurance is covering the damages, but he's still fuming. His children were thankfully not in the car, but they could have been. After his ordeal, Malla told TV news reporters he won't buy another electrical vehicle. "I am just stunned that a billion dollar company won’t do a single follow up when their product [was] destroyed like this in the middle of the road," he told fellow Redditors. "That’s what it hurts the most."

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