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Utility company Aqua Texas 'ignored' pumping limits in 2022, threatening Jacob's Well

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Jacob's Well has had low flow all summer. A local groundwater conservation district believes it may be tied to a utility company pumping twice the amount of water permitted last year.

for pumping almost twice the amount of water it was allowed last year out of the Trinity Aquifer, which feeds Jacob's Well.

“It’s pretty habitual,” he said. “But this is a special circumstance caused by the most severe drought that we’ve had since the '50s.” Flatten said the problem is the district can’t do anything to limit overconsumption; it can only administer fines. “This is a pattern, this is a business model,” he said. “They are in the business not to conserve water for the future, but to sell water to their customers because they’ve gotta fulfill payouts to their shareholders.”

Brent Rhea, central Texas manager for Aqua Texas, said the utility is sending out letters to customers about Stage 4 drought restrictions. He said the company also launched social media ads and sent emails to customers with information on how to conserve water. Craig Blanchette, president of Aqua Texas, said he understands the importance of finding water solutions for the community.

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