Donald Solm, 60, and Mimi Solm, 58, of Aurora; General Manager: Kyler Solm, 21 of AuroraKyler Solm fixes a computer at DPC, a family-owned computer repair company based in Naperville. “Broken computers, malicious viruses, security. We do all the malware, screen replacements, preventive maintenance. … If you have pets, we see dog hair, cat hair in computers. … We try to clean them before they go bad. We probably change a battery a day,” Donald said.
“We also do upgrades. People come in. Everyone wants better performance on their computer,” Kyler said.“I was a gamer and we custom built our own computers to make them the fastest. We had really good times. People started calling, ‘Build one for me.’ So, we starting building computers. Then we started selling computers online from our basement,” Donald said.“Slowness can be a lot of things. It can be dust. It might be overheating. You may have a lot of apps running in the background.
“We like to keep the prices reasonable for people, but now it’s getting harder to balance the two,” Kyler said.“There’s not a whole lot of us. … We’re residential, not commercial,” Donald said.“Actually, we’re thinking of moving because this shopping mall is dead,” Donald said.“I had COVID . I was 92 days in the hospital. Lost $71,000, from there to now. I’m tired of putting money in. … We’re in a little bit of a pickle. … But we do have the best record as far as repairs.
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