'Completely our fault': Boss of Jurong pet grooming business shutters store after employee uses cable tie on dog's mouth

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She sent her dog for a grooming session, but was horrified to see a cable tie being used on her pet's mouth. Horrified, pet owner Lim Zhiyi took to Facebook on June 29 to share her experience with First Class Pets at Jalan Jurong Kechil. Lim shared that saw her Japanese spitz's mouth tied shut when she went to pick...

'Completely our fault': Boss of Jurong pet grooming business shutters store after employee uses cable tie on dog's mouthPHOTO: Facebook/Lim ZhiyiShe sent her dog for a grooming session, but was horrified to see a cable tie being used on her pet's mouth.

Lim shared that saw her Japanese spitz's mouth tied shut when she went to pick up the dog, Mochi, ahead of time.She then confronted the shop owner, who explained that the groomer did so as Lim's dog had the tendency to bite.tried different types of muzzles, and found that the cable tie worked the best.

She explained that one of her groomers used the cable tie on the dog, adding that the cable tie had a quick release which still allowed the dog to pant."I know this will not change the public’s view about First Class Pets, there are many regrets on the choices I’ve made as the owner and how I could have handled it better during the conversation with Mochi’s owner."

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