that followed it made hourly workers more aware of their value. Some experts think employers should expect to field demands forWorkJam, an online platform that was founded in 2014, has tried to be at the forefront of this shift. It provides clients such as Target, Ulta Beauty and Hilton with digital tools their non-salaried employees can use to swap shifts, complete trainings and get early access to wages.
CEO & co-founder Steve Kramer recently spoke with The Associated Press about how companies can better retain hourly workers. The interview has been edited for length and clarity.A. When we started the company in 2014, we set out to solve two issues to help with the socioeconomic issues that existed at the time. And they were large socioeconomic issues.
The pandemic was a black swan event for WorkJam because it did empower the employees. There were a lot of social issues that were happening as well. The idea around inclusion.As big supermarkets pursue profits, new research shows growing exploitation of shrimp farmers A. The ability to retain employees, which was very important over the last five or six years with the labor shortage, has a big impact on the bottom line. It costs anywhere between $4,000 to $8,000 to recruit and train a new front-line employee. So if you’re able to retain your employees and reduce attrition, and let’s say it’s a company of 40,000 to 50,000 employees, it turns into millions of dollars of savings.A. It’s not so difficult to hire hourly workers anymore.
The digitization of communication creates an easier environment for employees to work, particularly the younger generation. There’s going to be a lot of people looking for jobs this holiday season for the first time. And so if you think about the younger generation, they want to have a digital relationship with their employer because everything else in their life is digital. And so if you put these systems in place, it has a really big impact on retention.A.
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