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Parlous state in funeral industry leads to a review laws supposed to regulate the industry

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Corruption, bribery and poor customer service is a hallmark of many businesses in the largely unregulated funeral parlour services sector

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.The funeral parlour industry has welcomed the decision to review laws governing the sector, saying many service providers are corrupt and rip off people.

“We have continuously said, let’s have a regulating authority which could engage with all the stakeholders, not to close guys down to provide the necessary standards and the guidelines,” Rousseau said.

This also exacerbated the emotional distress experienced by families unable to bury their loved ones in a timely and dignified way. The FSCA and PA said the review would include training and awareness workshops to help unlicensed parlours become authorised financial service providers, and to improve consumers’ financial literacy, as well as an understanding of funeral insurance so they deal only with legitimate service providers.

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