It’s straight to the desk when I arrive for check-in this morning – there are only 12 seats in this business class section, and the entire flight is less than half full, so the whole process is fast and painless. My business class ticket includes entry to The House lounge by Aspire, which has arrangements with several airlines including VietJet, Etihad and Priority Pass members, and welcomes non-affiliated walk-ins, too. It’s almost empty at 6.
Service is gentle and intuitive, but also super prompt, as it should be in such a small section of just 12 seats. I am a huge admirer of the staff’s boy-scout-meets-designer livery; the female crew are in snappy plaid shorts, and a gold-trimmed ringmaster’s jacket makes for a flashy addition to this low-cost carrier.There are two meal services on this day flight, which departs at 7.30am and arrives in Hanoi mid-afternoon.