"Transformco has faced challenges since the purchase of substantially all of the assets of Sears Holdings Corporation in February," the script instructs managers to say, according to a copy of the document reviewed by Business Insider. "These challenges have unfortunately affected performance and limited the company's strategic choices.
The script explains the liquidation process: a consultant will arrive at the store in mid-November, a presale will start Nov. 17, and liquidation will begin on Dec. 2. The store will remain open until February 2020, the script states.
I will say this, fwiw ... the new Sears App is great. I ordered something to pick up at a KMart nearby and I think 🤔 there’s some improvement in the purchase experience, price was excellent, cust service responsive to q’s. I’m not a bot btw. Long time customer