A sign bearing the corporate logo hangs in the window of a Starbucks open only to take-away customers in this photograph taken Monday, April 26, 2021, in southeast Denver. – Rossann Williams, Starbucks’ North America president who's been a prominent figure in the company's push against worker unionization, is leaving the company after 17 years.
In a letter sent to Starbucks employees, whom the company calls “partners,” chief operating officer John Culver said the decision “was not taken lightly" and added that Williams was offered another job at the company, which she declined. Sara Trilling, meanwhile, was promoted to executive vice president and president of Starbucks North America. Trilling is a 20-year veteran of Starbucks and most recently served as senior vice president and president of Starbucks Asia Pacific in Hong Kong.of prominent companies seeing unionization efforts among their hourly workers. In December, a Starbucks store in Buffalo became the first to unionize at one of the coffee retailer’s company-owned U.S. stores.
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Starbucks head of North America business leaving company after 17 yearsRossann Williams has been a prominent figure in the company's push against worker unionization. Took her a long time to come to her senses.
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Starbucks' North American Head to Leave the Company as Chain Shakes Up LeadershipStarbucks North American president Rossann Williams will leave the company and be replaced by the head of the coffee chain's Asia Pacific division.
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