A statement released from the office of François-Philippe Champagne said he plans to meet with Tony Staffieri and other telecom leaders to discuss the importance of improving "the reliability of networks across Canada."
Staffieri released a statement on Saturday attributing Friday's widespread outage to a network system failure following a maintenance update, adding that the "vast majority" of customers were back online. He said he's frustrated both with the lack of communication from Rogers for customers still affected by outages and Staffieri's Saturday statement in which he said the company's network and systems were "close to fully operational."
The company issued a statement later in the day saying it was aware that some customers were continuing to experience "intermittent challenges with their services."
Waste of time
Lessons: a taste of going all digital currency and digital ID—will not work. Monopolies are not OK. Less government control and less big business required. In other areas of the world, data is much more affordable. Wake up Canada
what a joke .. i can see it now .. ok from now on you do your system maintenance on weekends not Fridays .. got it .. we showed them
sure if the meeting is televised that's ok
Lower the highest rates in western world. Do it!!!
The CRTC cannot allow the merger of Shaw and Rogers!
…and the Minister is going to change what exactly? Oh wait, a phone call or email might not work…
Yeah continue to allow for monopolies why don’t you? 😡😡😡
Ya well all you politicians agreed to “no competition” now open the flood gates for us Canadians to finally have a choice other than the big 3!!!!!
Oh please. Anyone believe that anything will come of this? They would never bite the the hand that feeds them or make lunch time uncomfortable at the club during the week.
It’s all smoke and mirrors for public consumption. No doubt Rogers Telecoms will milk the opportunity to obtain some benefits $ or help their case to further their cause to monopolize the market. Minister will claim he spoke on behalf Cdns on this complicated issue.🥹
I feel badly for the team Rogers to be the root cause of failure accross the nation the repercussions of this candawide failure are uet to be seen. I urge our legislators and politicians to give this massive outage the public inquiry it deserves. Too much power, too much risk.
Y’a right until it happens again!!
After hearing that we are sending the pipeline back to Russia, we must have been compromised by them or something
And the CRTC allows these large corporations to get away with their shenanigans. Stop allowing them to buy up smaller companies. We need more choice!
Rogers, a company who provides horrific customer service, never apologizes & after another outage compensates customers with minimum!Customers, wake up & walk away en masse. Financial institutions, stop allowing yourself to be a hostage by such an unreliable company!
is Trudeau going to apologize to all of Canada on behalf of Rogers
If he’s like any of the other clown show ministers in government, this will lead to absolutely nothing. Nothing but a photo op.
Simply a “Formality of Optics”to calm Canadians down so they continue to take it in the ass by Media companies.
' Unacceptable ' lol Nothing will change, just tough talk from the government until the cameras are off
The CEO will figure how many envelopes he needs and send his ex assistant to staples grab them and then write the appropriate amount on cheques needed to sweep this under the rug 😎😎
Rogers, the Air Canada of telcos! The solution is simple, open the markets to foreign competition. Look at the deals US telcos offer for mobile plans!
Get more companies into Canada to provide services. It’s ridiculous what we pay compared to USA. RogersHelps sucks and don’t trust one word they say why this happened
Maybe its time to get on streets and do silent candle march? Minister may say we had a meeting, we condemn this outage, Rogers has assured this won't happen again and minister may have beer in the night with telecom company CEOs. It requires guts to do the right thing.
Why? What will this performer do? Let me talk to him instead. Rogers would you be amenable to that? Just private non titled citizen having a talk with a titled citizen. Create a bridge. Ill have questions but No lob balls. Come prepared. What do you say? cdnpoli onpoli
CEO who is running the business with parameters set by the government….
Roger that.😂😂😂Just by dumb luck, I’m with Bell 😂😂😷 Rogers rogersoutage
What’s unacceptable is Canadian citizens in dire need of support and the government looking the other way JustinTrudeau cafreeland fordnation ONgov hi and byes don’t work we need actual support like the universal basic income this gov is decisions away from a stable economy
this is every wrong one last April and another one in July and the mayor tory is the lawyer for the roger family. he got paid big money a few weeks ago and now they will blam in on shaw cable they own now. we. now it is time to stand up and get other companies they have no value
911 needs to have a contingency plan in place when this scenario occurs & be able to just swap over to another working network.
No redundancy in everyday operations is pathetic. It’s 2022. Use your heads. Back up plans; always.
Unacceptable U say!!🤬😡but shit happens many reasons!!!
Stop the corporate monopolies.
Everything liberals touch turns to 💩.
To break them up...at least that's what should be done
Most of the country will assume that absolutely nothing, except perhaps some sternly worded statements, will come of this. Prove us wrong, Min. Champagne
Industry minister So here’s what we are gonna do we are going set up a meeting and release a statement saying how unacceptable it was ( don’t worry it wasn’t) and you are going to promise change ( which won’t happen) then you go back to having a monopoly while nothing changes
I'd love the convo to be Ottawa informing rogers that their ShawInfo deal is dead and have to take the money and invest it within, and have 3 months to get up to speed.
Rogers is completely unreliable after two blackout events and dozens of smaller regional outages in between. Enough is enough. Joke of a company that charges more than any other provider.
Bring in more competition already.
Ok, then don't have only 3 companies running the country's internet. Look at Hong Kong. Tiny af city with 7.5m ppl and at least 10 different carriers with a huge price range. Why does the west always lag behind the east?
FP_Champagne The government MUST breakdown Rogers into smaller more manageable groups. The business continuity, disaster recovery, crisis management, risk management and resiliency at Rogers must be scrutinized as I am sure there's a serious gap in there. Need experts? Call....
That’s fine and ir sucks that network came down but shit happens even with redundancy in place there is no such thing as 100% redundancy
Oh I see big things happening
Finally some accountability in this country
A MESS!!! QRogers still isn’t working properly? The company is so money hungry they harass you for money before the bill is due but when they screw up and people are stuck without their necessities of life…nothing!! I was stuck in traffic without my GPS.
Another expensive luncheon paid by the taxpayers.
Fine Rogers $1M
Oooooh
May be meeting and requesting to give discounts to people.
To what end?
The Canadian public needs to know the truth, this was indeed a cyber attack on Canadian infrastructure. The length of time, scale and the commentary from some people inside Rogers says it was much more then a few routers that got messed up
Rogers needs to be broken up. Manadatory cap on acquisitions...
😏someone is in trouble.
So Rogers is in trouble?
Where is telecom minister?
Ransom ware attack?
Meet to assure them, that their monopoly will be taken care of. Nothing to worry about. They can keep Canadian customers for granted.
And do what? Until more competition is allowed to open up and flourish there is nothing that talking will accomplish.
This outage proves that lack of competition really hurts
Meeting is on some cruise boat , full entertainment with live dancers
Money under the table always work
Joke, waste of taxpayers money, smoke and mirrors, period.
What good will that do? Slapped with a fine and then move on like gouging business as usual…
Steak🥩 and wine 🍷 🤝 🎉
How about fire him and say go fuck yourself on severance and pension. And Divy it up amongst customers as a warning to the other companies.. f around get f ed.....remember we miss a bill date we get phone /data cut off . Remember sorry it just business... Well guess what...
🙄 afterwards minister will say exactly sane bs rogers said… 🛑 simply use half of Rogers fortune to create a decent dr plan…
Time to encourage American telecom companies to invest in Canada. Allowing two companies to have a stranglehold on the entire country is foolish.
It's all posturing. They'll sit down, have a chat and next we'll hear from the Industry Minister that he set Rogers CEO straight. The end. There will be no resolution. Rogers is a private company, what's our Govt really going to say to them that would count
Ya think!!!!
Read them the riot act. Change or be prepared to break it up.
Great , but what does this politician know ? Nothing , the private sector will talk this guy into oblivion
Just got the bogus email from Rogers CEO saying it was a 'maintenance issue' absolutely no one buys this BS. 2 similar issues in 2 years? Time to leave this dysfunctional company as a customer
Where’s the oic to ban this kind of outage pretty sure lots of criminals got busy as did lots of people lose their life nothing is going to happen there’s no photo ops because there’s no political agenda involved just helpless people who couldn’t call for help to save their lives
Result: nothing!!!
reshminair Unless this is a public meeting it is nothing more than just another expensive social event for the minister.
They’ll discuss the outage for 15 seconds and move on to not caring about what happened
exciting lmao 🤣 who cares
And after a few million exchange hands, nothing will happen
Can anyone check how many politicians are on Rogers' board?
Don’t worry a campaign contribution and it all goes away
how naive we were to worry about Y2K Rogers internet was just getting started back then lol rogersoutrage
Stop the merger and end oligopolies that are owned by for-profit, private entities.
Canadian Telcoms need to be broken up to allow innovative competition and the elimination of single points of failure. When the US finally broke up AT&T, the impact was immeasurable.
Everyone know this will amount to JACK SQUAT lol rogersoutage
Nothing will change. This is the 2nd outage from a bad update
wooo im sure they are so scared
Stop the merger. Let other companies come in. Make the market competitive not monopolistic. Does someone remember years back and Egyptian telecom company was blocked from entering Canada. I'm sure Rogers will have that skeleton 💀 in their closet.
Rogers is one provider of a technological service. Maybe the govt needs to run on a better system that can switch providers like some of the hospitals did instead of running the country on phone apps
That ship sailed the minute you politicians decided not to make telecom competitive!!!!
Absolutely not surprised at the level of incompetence exhibited by Rogers. Anybody who’s spent a little time in their offices knows how poorly things are run since Ted’s been gone.
This is what happens in communist countries with monopolies
And do what Nothing will come out of it, and everyone knows it. Time to kill this Monopoly in Telecom, Airline, etc.
And nothing will come out of it
Last time they were going to end the oligopoly Roger’s & Bell both promised better service, lower prices & no collusion. They lied!!! End the oligopoly allow competition now!
I'm not angry. I'm disappointed.
Corrupted government and hold their stocks…. Plus their freaking founder Ted Roger is one of liberal party’s biggest money sponsor…. Will stay status quo, won’t bring in competitors, embrace another 1-2 day network error in 2023 for their customers,,,,
Nothing will change.. we need remove this monopoly…
Nothing will change, as corruption is what all they know. Will be paid and bought soon to suppress everyone's voice.
Who believes they are talking about anything other than how easily the cutover was to implement the new programming for the digital ID launch in the fall! There has to be a Bell outage around the corner!
Industry minister to meet with Rogers CEO and told him no worries we are with you and keep robbing Canadians
And? To do WHAT? Lol what a joke
Transparency was lacking & continues to be period point blank internetdown rogersoutage rogersoutrage
Minister Champagne better has his whip stick with him in his meeting with them. Because what happened Friday was truly unacceptable.
Hot air. Save your excuse’s for the next and the next and the next time etc.
They should be meeting with the heads at Interac for not having redundancy in their network. How is the largest financial processor not being held with pitchforks over this 🙄
Well. Problem solved.
Yep…….way more to this!
That will do alot..
Poll: Will you switch from Rogers?
Poll: Should consumers be credited for outages?
I'm on tenderhooks waiting for absolutely nothing to come out of this...
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