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Foodpanda, Grab and Deliveroo form association, aim to launch industry code of practice

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SINGAPORE — Food delivery platforms Grab, Foodpanda and Deliveroo on Thursday (Aug 18) jointly launched an association aimed at strengthening the frameworks, guidelines, and policies supporting delivery staff and merchants.

Called the Digital Platforms Industry Association , it will identify areas of improvement and collaborate with government and industry stakeholders, the three platforms said in a statement.

The association intends to launch an industry code of practice to be adopted by its members. The code will incorporate industry best practices and “principles related to the health and safety” of its delivery staff and merchant development, added the companies. Food and beverage businesses have turned to food delivery to generate additional revenue, while delivery riders have benefitted from flexible earning opportunities. Such trends will continue to drive digitally-centred economies in Singapore and globally, said the statement.

Apart from tapping on the expertise and experience of each company in the DPIA to support Singapore’s digital economy, the association will also provide upskilling opportunities and strengthen existing health and safety standards for delivery staff and merchants, the statement added.

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