Quiet quitting is on the rise and causing headaches for employers - Jacksonville Business Journal

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Quiet quitting: A costly new twist on an old headache for employers

He said an older term for the trend is “presenteeism” and has been documented for decades. Essentially it's a measurement of employee engagement and productivity. Now, with workers in high demand and many businesses struggling to hire, companies are instead trying to squeeze more work out of fewer employees.

So what should business owners do? Compensate employees fairly and recognize their contributions. Quiet quitting is a symptom of neglect and manager and owners can work with their employees to help them feel more connected, Wolfe said., executive coach and managing partner at Contented Cow Partners, said quiet quitting has emerged as the balance of power has shifted to workers.

“The fact that the labor supply is tight in no way signals that business leaders should lower their standards for acceptable conduct or output. Too often, this plays out with marginal workers being kept on the payroll as more engaged workers are expected to pick up their slack. That doesn’t end well, as, soon enough, the better workers back off the throttle themselves,” Catlette said.

Offering the right rewards and perks. Remote and hybrid work options, four-day workweeks, flexible hours, and even gas stipends are less expensive but impactful ways to retain and engage employees by showing you care and value their contributions to your business.

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