Harvey Norman, JB Hi-fi customers hit in Latitude finance hack

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Consumer finance provider Latitude Financial has been forced to stop adding new customers from clients such as Apple, Harvey Norman and JB Hi-Fi as it tries to contain the damage from hackers which are still active in its computer systems.

The attack is now the subject of an Australian Federal Police investigation.

“I sincerely apologise to our customers and partners for the distress and inconvenience this criminal act has caused. I understand fully the wider concern that this cyberattack has created within the community,” said Latitude chief executive Ahmed Fahour who retires at the end of this month. Latitude said the details were stolen from service providers it uses. The company did not clarify further, but this is believed to refer to companies that provide corporate services to Latitude.The company said it was continuing to respond to what it describes as a malicious and sophisticated cyberattack and has removed access to some customer-facing and internal systems.

Latitude is working with the Australian Cyber Security Centre and said it had alerted relevant law enforcement agencies.

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