When Tara Vanderloo's employees are mulling leaving her enterprise software company, she wants to be one of the first people they tell -- and to hear their unvarnished reasons why.
Some companies have been hosting such meetings for years, but many more adopted the practice over the course of the COVID-19 pandemic as the health crisis caused workers to rethink their careers or seek more flexibility, advancement or support from their employers. Despite a softening job market and suggestions that negotiating power has tipped back in favour of employers, Sensei Labs has kept up with the practice and a quarterly happiness survey.
It also piloted a four-day work week that has been expanded because the happiness survey and chats with staff have shown it's a hit. "Some level of turnover is healthy," said Brooks. "We only want them to stay as long as they want to be here and they've having their needs met just like in a relationship... We don't want to lock people in."
"I really needed financial stability and financial independence and being on contract just wasn't ideal," she said.
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