. The analysis notes that worker pay is a small portion of the total cost of most app-based food orders. The average total cost of an order for a consumer was $33.09, and it’s interesting to see how it’s broken down: $18.33 goes to the restaurant; $4.11 goes to the worker as a tip; and $2.11 is for taxes. The app receives $8.54 in total: $3.06 of that comes from customer fees and $5.48 as a commission from the restaurant.
It is possible that there may be a limited increase in the price of deliveries. But consumers make these decisions all the time: How much is convenience worth? And it’s the kind of trade-off that companies of all kinds have to consider: how to balance obligations to workers with consumer prices while also maintaining or growing a customer base.
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