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Boosting SA Employment with Business Process Outsourcing (BPO) - IT News Africa | Business Technology, Telecoms and Startup News

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One of South Africa’s pressing challenges is generating meaningful employment, particularly for its youth population. CCI, a leading player in the BPO sector, serves an international clientele across Africa. Its focus on growth, quality service, and long-term partnerships has positioned it as a top-tier BPO operator in South Africa. CCI prioritizes job creation, with 76% […]

One of South Africa’s pressing challenges is generating meaningful employment, particularly for its youth population.

The Business Process Outsourcing industry stands as a promising avenue to address this need, offering opportunities to individuals from diverse educational backgrounds. Success in this sector hinges on the right attitude, strong communication skills, and an aptitude for working with people. Supported by the South African government, the BPO industry aims to create up to 500,000 new jobs by 2030.

This growth is a testament to the sector’s success as a driver of economic growth and employment, especially for young individuals and marginalized communities. The South African government recognizes the BPO industry’s potential to address unemployment and growth challenges. CCI partners with CareerBox to provide youth with the necessary skills for the BPO industry, offering a work readiness training program focused on technical and soft skills development. This empowers youth, uplifts communities, and drives job placement and transformation, with 98.5% of CCI promotions from CareerBox-trained candidates.

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