The features are supposed to make it easier for businesses to reach their customers without requiring third-party applications.
Following Meta holding its Conversations event in Mumbai, India, the popular chat platform says it is introducing a new host of features to the WhatsApp Business app. WhatsApp Flows is a feature where businesses on the platform can offer booking experiences right from WhatsApp without the need for third-party apps.
Next up is a new menu that allows you to select different payment methods on the chat platform itself. Meta says that the new system will allow customers to add items to their cart and send a payment using methods and companies which support UPI apps, debit and credit cards and more.
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