The MVNO retail market achieved R4.3 billion in revenue in 2023, underlining the sector’s economic significance.
The market anticipates the arrival of at least two more MVNOs before June 2024, signalling ongoing expansion and competition. By December 2023, the number of MVNO SIMs surged to 4.3 million, marking a remarkable annual growth rate of 51%. “Pre- and post-sales support are identified as crucial factors in sustaining growth and enhancing customer satisfaction,” he said.
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