Motor Insurance Company Axa to Give Refunds After Overcharging Customers

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Axa Insurance has identified a historical systems-based error that led to overcharging around 400 motor customers. The company has apologized to the affected customers and is processing refunds along with compensatory payments.

Axa are set to give out refunds after an error led to overcharging certain customers.Read more:Cost of living Ireland: Full list of people who can qualify for updated payment worth up to €230

Axa Insurance said it had identified what it called a historical systems-based error in February this year that affected around 400 motor customers. “Axa is fully focused on our customers and takes such matters incredibly seriously. We are fully committed to ­resolving any issue impacting our ­customers – we apologise, fix the issue and repay and compensate the customer as quickly as we can.”The issue comes as prices for petrol and diesel increased this month, as the reduction on excise duty on fuel expired on the 31st of March.

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