Newlywed couples lament tarnished memories as wedding decor company failed to deliver on promises

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The couples added that the financial loss was secondary to the emotional toll and the disruption to their once-in-a-lifetime event.

SINGAPORE: Two newlywed couples have recently come forward, revealing that they have fallen victim to what they have deemed a wedding decor service scam that not only cost them financially but also marred the cherished memories of their special day.

In July 2023, Mrs Xie paid a 50% deposit of $294. Following a meeting earlier this year, the couple decided to add aisle decor services, bringing the total cost to $1,176 and increasing their deposit to $940.80.However, the trouble began when the design sketch for the photobooth, received two weeks before the wedding, appeared highly unprofessional, raising their suspicions.

Another couple, Leon and his wife, also fell prey to the same company during their wedding at CHIJMES on 18 May this year. They, too, found “wowfloristsg” on Xiaohongshu and booked the service through WhatsApp. Despite paying a deposit of S$310.40, the business owner failed to show up on their wedding day, leaving their plans in disarray.Both couples noted that while the business owner maintained a friendly demeanor, he consistently refused to refund their deposits, citing various excuses.

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