Competition commissioner Matthew Boswell says "many Canadians are frustrated by the cost and quality" of air travel in Canada, and that he aims to put forward recommendations on how to improve it.
The bureau says Air Canada and WestJet command roughly 80 per cent of the domestic market and that fares "may be relatively high."Meanwhile, the number of passenger complaints lodged with the country's transport regulator has reached new highs topping 72,000, resulting in wait times of up to two years.
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