Miss Manners: When you use a speaker phone during our business call, I get a headache

DEAR MISS MANNERS: I work in an office where my duties include taking phone calls from customers. Over the last couple of years, I have noticed that more and more people are using speakerphone to conduct calls with us.

The problem that my co-workers and I experience is that sound is amplified a great deal when using a speakerphone. Someone setting a pan on the counter sounds like someone slamming a pan down instead. A dog walking into a room sounds like a herd of elephants. A door being closed sounds like it is being slammed.

Do you have a humorous response to someone using a speakerphone to indicate that it is interfering with our ability to conduct business?

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