a racist comment.
At the checkout, Wilson says a guard with the company Blackbird Security asked to search her father's backpack, despite other customers also having similar bags. Wilson said in an interview Tuesday that she held in her feelings in that moment but cried on the way home. "We believe that is the proper forum for these discussions, and we are not in a position to comment further."Wilson said she made multiple attempts to complain to the Canadian Tire head office, only to be told initially that her complaint was misfiled and then later offered a $50 gift card.
"It's on multiple levels, and it starts with the head office, it goes down to the franchise and down to the third-party companies that they hire. And if they can't recognize when racism is happening, how on earth are they combating it and making sure it doesn't happen again?"Heiltsuk elected chief Marilyn Slett said in a statement that Canadian Tire has been unwilling to meaningfully engage in resolution efforts ever since.
The Heiltsuk Nation also supported a human rights complaint which led to an apology from the Vancouver Police Department after officers wrongfully handcuffed a grandfather and his 12-year-old granddaughter outside a bank in 2019.
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