Mother sues AI chatbot company Character.AI, Google over son's suicide

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A Florida mother has sued artificial intelligence chatbot startup Character.AI, accusing it of causing her 14-year-old son's suicide in February and saying he became addicted to the company's service and deeply attached to a chatbot it created.

A Florida mother has sued artificial intelligence chatbot startup Character.AI, accusing it of causing her 14-year-old son's suicide in February and saying he became addicted to the company's service and deeply attached to a chatbot it created.

It said it had introduced new safety features including pop-ups directing users to the National Suicide Prevention Lifeline if they express thoughts of self-harm, and would make changes to "reduce the likelihood of encountering sensitive or suggestive content" for users under 18. In February, Garcia took Sewell's phone away after he got in trouble at school, according to the complaint. When Sewell found the phone, he sent "Daenerys" a message: "What if I told you I could come home right now?"

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