Philippine IT-BPM Sector Sees Employment Growth Amid Company Decline

The Philippine Statistics Authority (PSA) released a 2022 study revealing a decline of 7.3 percent in information technology-business process management (IT-BPM) companies in the country. Despite this, the sector experienced a 0.7 percent increase in employment, reaching 854,601 workers. The 2022 Annual Survey of Philippine Business and Industry (ASPBI), conducted in April 2023, showed that the number of IT-BPM businesses dropped to 2,045 from 2,205 in 2021.

Customer relationship management (CRM) remained the dominant service, accounting for 52.5 percent of IT-BPM employment with 448,882 workers. This was followed by sales and marketing (18.7 percent) and other call center activities (6.9 percent). The IT-BPM industry generated P846.74 billion in revenue in 2022, a slight decrease from the P848.45 billion in 2021. Despite the revenue decline, the sector earned P327.63 billion from overseas transactions, representing 38.7 percent of total revenue and a 4.2 percent increase from 2021.

대한민국 최근 뉴스, 대한민국 헤드 라인

Similar News:다른 뉴스 소스에서 수집한 이와 유사한 뉴스 기사를 읽을 수도 있습니다.

IT-BPM company Pointwest joins Himap Awards Hall of FamePOINTWEST — a Filipino-owned Information Technology and Business Process Management (IT-BPM) company — achieved a significant milestone by joining this year's Himap Awards Hall of Fame after bagging the 'Sariling Atin' Award for the third consecutive year during the recently concluded HimsCon 2024 last Oct.
출처: TheManilaTimes - 🏆 2. / 92 더 많은 것을 읽으십시오 »